Determine if transaction reaches the gateway.
1. Log into the CyberSource Business Center
2. Navigate to Transaction Search > Secure Acceptance Search.
3. Search for recent activity,
If you do not find transaction activity:
This means that an authentication failure occurred. To correct this, verify that your Access Key, Secret Key and/or Profile ID with what was generated for your Secure Acceptance profile. Merchants who incorrectly specify the required fields will receive the generic ’403′ error message and transactions will not be found because CyberSource could not validate the merchant’s credentials.
*Note: The Access Key and Secret Key will word-wrap in some internet browsers. Verify that you are copying and entering the full string in the code for your Secure Acceptance forms.
If you do find transaction activity:
Click the magnifier icon under the Log column to view details as to why the transaction failed. If transactions show in the search, this means your authentication was successful, but some secure request information is either invalid or missing and must be corrected.